We take the time to understand your business before training begins. Every course includes a discovery call and trainer preparation, a pre-course delegate questionnaire to tailor content, and post-course feedback surveys to ensure the training delivers measurable value.
Creating an effective learning experience
Maximising Workplace Efficiency with Copilot AI
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Course description:
This hands-on workshop introduces participants to the advanced capabilities of Microsoft Copilot Premium, focusing on how AI can be customised to support real work. Participants will explore how to design and build custom Copilot agents that automate tasks, support decision-making, and streamline everyday workflows.
Through practical exercises and real-world examples, participants will learn how to connect Copilot to relevant information, and create agents tailored to their specific roles and challenges. By the end of the session, participants will have built and tested their own custom Copilot agents and developed the skills to continue refining and expanding them in their work.
The sessions will be interactive and hands-on, combining live demonstrations with discussion and reflection to identify where Copilot can most effectively support the business.
Learning Outcomes:
By the end of the session, participants will be able to:
- Explain the capabilities and limitations of Copilot Premium and identify where AI agents can add value in their role
- Build and configure custom Copilot agents tailored to specific tasks, workflows, or knowledge areas.
- Integrate Copilot agents into real work scenarios, such as analysing information, drafting communications, or supporting decision-making.
- Evaluate and refine AI outputs, applying critical thinking to improve reliability, usefulness, and impact.
Advanced Maximising Workplace Efficiency with Copilot AI
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Course description:
This hands-on workshop develops participants’ ability to use Microsoft Copilot Premium to design and build AI agents that support real work. Participants will explore how to identify high-value opportunities, create effective agent instructions, connect agents to relevant information, and apply them to more complex workflows.
Through practical exercises and real-world examples, participants will build, test and refine Copilot agents tailored to their specific roles, teams or business challenges. By the end of the session, participants will have created a working agent and developed the skills to improve its reliability, usefulness and impact back at work.
Learning Outcomes:
By the end of the session, participants will be able to:
• Assess where Copilot Premium agents can add value in complex workflows, including opportunities to improve quality, consistency, speed, and decision-making.
• Design and build custom Copilot agents with clear instructions, relevant knowledge sources, defined boundaries, and practical use cases.
• Apply Copilot agents to advanced work scenarios such as knowledge retrieval, stakeholder communication, and decision support.
• Test and refine Copilot agents using critical judgement, structured feedback, and responsible AI principles to improve reliability, usefulness, and impact.
AI workflow for Change Managers
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Course description:
Change management is deeply human work, but it comes with lots of data, notes, spreadsheets and slide decks to create along the way. This practical, hands-on workshop shows change managers how to use Microsoft Copilot to speed up the technical parts of the job, so they can spend more time building trust, reading sentiment and supporting behaviour change.
Learning outcomes:
By the end of this session, participants will be able to:
- Use Copilot to synthesise and summarise information, helping them understand their client, their teams and the likely impacts of change.
- Quickly turn diagnostic conversations and notes into clear, structured Change Impact Assessment spreadsheets.
- Analyse large data sets, including written feedback, interview notes and workshop outputs, to identify themes, concerns and useful insight.
- Create impactful and personalised communications for a range of audiences and formats, from manager briefings and FAQs to employee updates and leadership messages.
- Build professional-looking slides that bring findings, themes and recommendations to life.
AI workflow for Project Managers
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Course description:
This energetic, practical workshop helps project managers use Microsoft Copilot as a behind-the-scenes project assistant, reducing the effort of staying on top of information, turning activity into momentum and communicating progress with confidence.
Participants will work with realistic project scenarios to explore how AI can help them prepare for meetings, capture actions and decisions, spot risks earlier, create project updates and present a compelling picture of progress. The focus is on building a faster, more confident project rhythm.
Learning outcomes:
By the end of this session, participants will be able to:
- Use Copilot to get quickly up to speed on complex projects, including objectives, milestones, stakeholders, dependencies and current priorities.
- Transform meeting notes, conversations and project updates into formal outputs and RAID spreadsheets.
- Use AI to strengthen project controls, including status reporting, plans and stakeholder updates.
- Draw out patterns, blockers and emerging risks from project data and written feedback, helping them focus attention where it is needed most.
- Create concise, professional slides that tell a story about project progress, decisions and next steps.